Phrases your call center agent should never say

What are your call center agents saying to your customers?

Businesses lose more than $75 million a year due to poor customer service. 

If your customers are calling, they have a problem that they want solved right away. 

They want to know that your company, including your call center agents, can help them solve their problem. Unfortunately, there are a few deadly phrases that your call center agents might use that can cause customers to completely lose trust in your business.

Here are the top 3 phrases.

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