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Blog.

Phrases your call center agent should never say

5/25/2020

 
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What are your call center agents saying to your customers?

Businesses lose more than $75 million a year due to poor customer service. 

If your customers are calling, they have a problem that they want solved right away. 
They want to know that your company, including your call center agents, can help them solve their problem. Unfortunately, there are a few deadly phrases that your call center agents might use that can cause customers to completely lose trust in your business.

Here are the top 3 phrases.

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Turn calls into revenue!
NeoSound Intelligence B.V. is an ​AI tech company providing call centres with speech analytics solutions.​
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NeoSound Intelligence B.V.
John M. Keynesplein 12
1066EP Amsterdam 
The Netherlands
contact@neosound.eu
‭+31 70 700 6169​​​​ 
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Turn emotions into revenues!
NeoSound Intelligence B.V. is een AI-tech bedrijf dat call centers voorziet van oplossingen voor spraakanalyse.
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contact@neosound.eu
‭+31 70 700 6169​​​​ 
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NeoSound Intelligence ist ein KI-Technologieunternehmen, das  Sprachanalyselösungen anbietet.​

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NeoSound Intelligence es una empresa de tecnología de Inteligencia Artificial que proporciona a los centros de llamadas soluciones de análisis de voz.
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