Welcome to NeoSound Intelligence

AI tech company providing speech analytics solutions for Call Centres

Optimise customer communication by listening to customer calls automatically.
NeoSound tools turn phone conversations into meaningful actionable insights to make customer communication better.

Decrease 25% - 30%

Average Handle Time
​​Compliance Risks
​​​​Customer Churn

Increase 15% - 20%

​Customer Satisfaction & NPS
First Contact Resolution
Sales Effectiveness

Elegant Solutions with Powerful AI Tech

NeoSound Intelligence is an AI tech company that turns emotions into actionable insights in order to create a world with better conversations between organisations and consumers.

Customer Experience  Comes First

We intend to make all conversations better between consumers & organisations. 
By means of building smart machine learning sound analytic tools, we help call centre companies to optimise their customer communication.

You Deserved the Best

More than text analytics
NeoSound tools do NOT ONLY speech-to-text translation. Smart algorithms do acoustics AND intonation analysis.
The machine listens to HOW people speak not only WHAT they say. That is why our trained machines can easily address your company-specific needs.
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Easy to integrate
You continue using your call centre solutions and pay only for the API service which is much more affordable compared to a new call centre platform.

Smart pricing
You do not pay per agent license, you only pay for the processed data!

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