Welcome to NeoSound Intelligence
TranscribeUpload and transcribe your calls speech-to-text at the best accuracy!
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AnalysePerform qualitative and quantitative analysis on the transcribed data!
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ImproveUse the acquired insights to earn faster!
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Decrease 25% - 30%Average Handle Time
Compliance Risks Customer Churn |
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High AccuracyEnjoy enhanced speech-to-text capabilities.
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Any LanguageChose from a wide range of supported languages.
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Multi-LanguageAnalyse mixed conversations conducted in the mixed language.
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Many SpeakersSee different speakers and analyze their speeches separately.
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Ideas ExtractionSummarise the essential parts of phone calls, topics, keywords, and phrases.
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Sentiment AnalysisDetermine negative, neutral, or positive calls.
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Custom LearningTrain the company-specific machine learning model to increase accuracy.
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Emotions AnalysisFind out how that was said nonverbally based on intonation and tone of voice.
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Smart DashboardsMake decisions based on business intelligence and data insights.
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ChecklistsAssess the agents' performance with automated scoring and calls monitoring.
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Media PlayerPlay the recorded conversations listen in and act accordingly.
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Rest APIIntegrate the existing company technical environment with NeoSound to exchange the data.
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Business Case for 40 agents Call Centre
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Our BusinessElegant Solutions with Powerful AI Tech
NeoSound Intelligence is an AI tech company that turns phone calls into actionable insights in order to create a world with better conversations between organisations and consumers. |
Our MissionCustomer Experience Comes First
We intend to make all conversations better between consumers & organisations. By providing AI-powered speech analytics tools, we help call centre companies to optimise their customer communication. |
You Deserved the Best
Easy to integrate
You continue using your call centre solutions and pay only for the API service which is much more affordable compared to a new call centre platform. |
More than text analytics
NeoSound tools do NOT ONLY speech-to-text translation. Smart algorithms do acoustics AND intonation analysis. The machine listens to HOW people speak not only WHAT they say. That is why our trained machines can easily address your company-specific needs. |
Smart pricing
You do not pay per agent license, you only pay for the processed data! |